Emerald Skopelos
Terms and Conditions
• By paying the required deposit to validate their booking, guests automatically accept Emerald Skopelos' terms and conditions as set out in this document.
• Check-in starts at 15:00 and the Check-out process must be completed by 11:00 for all properties under Emerald Skopelos management. If requested by the guest, the mentioned hours can be altered depending on the availability.
• Before or upon arrival, the guest is obligated to provide the following details of the main guest.
o Full legal name
o Full address of residence
o Government ID or Passport number
o Phone number
• Any change in the reservation dates or the size of the group of guests, after the free cancellation period, is possible to be charged extra, and it can be approved only by the management of Emerald Skopelos depending on the availability.
• Only persons registered in the reservation may occupy the accommodation. Under no circumstances may more than the maximum number of persons specified in the accommodation description occupy the accommodation. If a group of guests is consisted of more persons, Emerald Skopelos management holds the right to refuse to accommodate this specific reservation, and to refund any amount of the paid price.
• The number of people in a group must agree with the number stated in the reservation details. If a group of guests is consisted of more persons, Emerald Skopelos management holds the right to refuse to accommodate this specific reservation or to charge extra for each extra person in the group.
• Guests must comply with the specified pet policy for each accommodation. Should the guests fail to comply, Emerald Skopelos management holds the right to refuse to accommodate the specific reservation without refund.
• Residents in any accommodation under Emerald Skopelos management must protect their personal belongings. The management disclaims any liability for loss, theft of valuables or personal belongings as well as any damage caused to them by weather conditions or force majeure.
• Decorative elements at the accommodations may vary from the advertised photos.
• The guest holds the right to request a partial or full refund if the advertised services and amenities of the accommodation do not meet the actual services and amenities offered.
• Any intervention in the surrounding area other than its use is not allowed. Intervention means the destruction or damage to plants and trees, the setting of fire, digging, laying ropes, alteration or misuse of common equipment and constructions, etc.
• Children under the age of 18 must be accompanied and supervised by their parents or responsible persons.
• All villas under the management of Emerald Skopelos, operate a private pool. The full responsibility for pool use lies solely with the guests. There are no children's pools and all pools must be used by people over the age of 18 who know how to swim. Minors and those who do not know how to swim, can use the pool exclusively with the presence and continued supervision-responsibility of adults. To avoid an accident, pay attention using of the spaces around the pool. The management is not responsible for any accident resulting from misuse or breach of safety rules. Night swimming, diving and alcohol use in the premises of the pools are strictly prohibited.
• Guests ought to check the accommodation, the facilities and the equipment offered there immediately after the check-in, and report any damage or malfunction. Guests are responsible to pay the appropriate compensation for any damage occurred during their stay.
• Excessive alcohol consumption, usage of prohibited substances and the use of any form of violence are strictly forbidden.